Delivery Policy

UK Delivery

We offer FREE delivery within the UK. We aim to dispatch all orders within one working day and we use a tracked, next working day service. Most customers receive their rug in 2-3 days after placing their order.

Tracking

Once booked for delivery, we will send you tracking details via email. Most rugs will be traceable with a 2-hour time slot given by the courier on the morning of delivery. We do all we can to help the delivery process be as smooth as possible but cannot be responsible if couriers are unable to deliver due to unforeseen circumstances or delays.

International Delivery

International deliveries must be quoted on a rug-for-rug basis, it is not possible to auto-calculate shipping on international orders so please contact us before purchase and we can discuss shipping.